Returns & Exchanges at UKShop
We want you to love your fashion finds, which is why we offer a 30-day return policy for all unworn items with original tags attached. Simply follow our easy process to receive a full refund or exchange for a different size.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the items in their original packaging, ensuring all labels are intact, and include the printed return slip inside the parcel.
Ship the Parcel
Affix the prepaid shipping label to your package and drop it off at any authorized local courier point or post office.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing